ELEKTROBALCER
IT everywhere you need

Elektobalcer is a company providing excellent IT services anywhere requested. Field Services, Network, Infrastructure Engineers are ready to deliver sustainable results and help cooperating organizations to be successful on the market. Our mission is to provide our clients with network, IT support, disposal services everywhere around the world. Our Service Desk portal allows to request immediate assistance while Tech Support team is ready to troubleshoot any issues remotely or attend client`s on-site. On top of IT services we do help the environment and following standard recycling and power conservation practices, we dispose of old or unused hardware through the proper disposal process.

Services and Technology:

  • Incident Registration
  • Solving Incidents
  • Compliance with SLA
  • Two Ways to Submit Incidents (By Phone/By Email)
  • Solving Incidents Remotely
  • Solving On-Site Incidents
  • Advising on Purchases and Other IT-Related topics in The Facility by Phone and via Email
  • Supporting Users in Terms of Computer Usage
  • Solving Problems Related to Workstations
  • Solving Problems Related to Laptops
  • Solving Problems Related to Printers (Local and Network)
  • Solving Problems Related to Monitoring
  • Solving Problems Related to Multifunction Devices
  • Management and Maintenance of Workstations XP, Vista, 7, 8, 8.1, 10
  • Implementation and Administartion of MS office 2000-2016 & 365
  • Installation and Configuration of IP Landlines
  • Installation and Configuration of MS Active Sync and Blackberry
  • Ipad, Iphone and Android Installations and Configurations
  • Installations and Configurations of MS Server 2003, 2008, 2012, 2012 R2 and 2016
  • Creating Accounts In Active Directory
  • Creating and Editing GPOS
  • WSUS Installations and Configurations
  • Installations and Configurations of Network Devices (Routers, Switches, APs, Firewalls etc.)
  • Supervision Over Cisco Network Equipment TP-Link and Ubiquity
  • Implementation of Anti-Theft Security Policies and Operation According to Standards
  • Knowledge of Librus Vulcan and Mobireg
  • Working Knowledge of PC Refresh and Migration Procedures For Workstations and Laptops
  • Performing Hardware Repairs
  • Software Repairs/Recovery
  • VIP Service
  • VLAN Configuration and Verification
  • Installations and Configurations of a Centralized Anti-Virus
  • Compliance with The Health & Safety
  • Patching, Cabling, Checking Connections Between Network Devices for LAN / WAN Networks
  • Installing, Assembling, Configuring, Checking of Hardware (Dell, HP, Aruba, Juniper, Sophos)
  • "Deploying, Configuring, Installing, Checking, Troubleshooting of Samsung and Other Multimedia Systems (ex. PowerWall at Showrooms of Ford, Configuration Trim at Showrooms of Infiniti)"
  • Configuring, Installing, Checking, Troubleshooting of Diagnostic Systems at Toyota and Honda
  • installation and configuration digital media (snap-on Renault)
  • instalations, deinstalations, recycling Conference sysetems(polycom, Microsoft HUB, ??Cisco??)
  • backuping, covering onsite enginieers.

ELEKTROBALCER
ul.Wolność 6 lok. 90
01-018 Warszawa

NIP: 527-247-02-54